SHIPPING & DELIVERY
We offer international shipping worldwide, however there are some countries with different laws and regulations on the importation and distribution of our products. Consequently, we have certain shipping restrictions on a number of products that we know to be illegal in the country in which the restriction is in place. As we are not legal specialists we insist for all customers to check the legality of the product before placing any order. If by any chance your order does not arrive within 21 business days you will qualify for 1 free reship.
Standard delivery times :
We offer a number of delivery options for you when you purchase items on Lux Skin Beauty Plaza and delivery times vary depending on which option you select.
- Post Office – Unknown delivery time. Free
- Standard shipping – Delivery takes 7-21 working days. Cost min $22.00
- Express shipping – Delivery takes 2-3 working days. Cost min $32.00
- Express Overnight – Same day Delivery (Within 24 hours) Cost min $48.00
Note that the shipping cost depend also on the overall weight of your package.
We ship all orders using discreet plain packaging along with tracking numbers. Our packages require a supplied signature upon arrival of the shipment and are track able in detail to the delivery address. For wholesale orders shipping is free of charge.
We use mostly USPS, FedEx, DHL, or EMS services for the shipment of your order. Wholesale orders can take 2 – 5 days depending on country. Please note these times are not guaranteed by us.
Lux Skin Beauty Plaza uses the most trusted express carriers to deliver your order. Once your order has been processed and billed, shipping is performed the same day. Products that require temperature control are delivered within 24 hours guaranteed! All other products are delivered in two business days.
Orders that are processed on Saturday will be shipped on Monday, provided it is not a Major Holiday.
If you have any questions or concerns, you can contact us via firstname.lastname@example.org. We strive to answer your questions and requests as quickly as possible.